dhoni88 Privacy Policy

This privacy policy applies fully to the dhoni88 platform and its associated websites, mobile applications, and other digital services. It takes effect from the moment you first register or subsequently use the service.

1.1 Definitions

• "User" means any person who has visited the website or registered an account.
• "Personal Information" means any information that can directly or indirectly identify an individual.
• "Processing" means any operation involving the collection, storage, modification, retrieval, or deletion of data.
• "Service" means dhoni88's online casino, sports betting, live games, and all related features.

1.2 Core Principles

dhoni88 believes your personal information belongs to you. We collect only what is necessary to provide the service, and that information is never shared with third parties unnecessarily. Reading our Terms and Conditions will give you a full understanding of the overall agreement.

dhoni88 collects user information in two main ways — information you provide directly and information collected automatically.

2.1 Information You Provide Directly

The following information may be collected during registration and account management:

• Full name, date of birth, and gender.
• Email address, mobile number, and Bangladesh address.
• National ID card or passport details (for identity verification).
• Payment information related to deposits and withdrawals (bKash, Nagad, Rocket, Upay, and bank transfers).
• Messages and complaints you submit via support chat or email.

2.2 Automatically Collected Information

The following information may be logged automatically when you use the website or app:

• IP address and device type (smartphone, tablet, PC).
• Browser type and operating system version.
• Pages visited, session duration, and navigation patterns.
• Information collected through cookies and similar tracking technologies (details in Section 6).
• Gaming history, bet amounts, and win/loss records.

dhoni88 uses collected information only for the following legitimate purposes. No information is used for any other purpose.

3.1 Service Operations

• Creating, verifying, and managing accounts.
• Safely processing deposits and withdrawals.
• Providing bonuses, cashback, and VIP benefits.
• Resolving technical issues and improving the platform.

3.2 Security and Compliance

• Preventing fraud, money laundering, and other illegal activity.
• Verifying account ownership and preventing unauthorised access.
• Retaining information required to comply with applicable laws and regulations.

3.3 Communication and Support

• Providing 24/7 support via live chat and email.
• Sending important security notices and account updates.
• Informing you of promotional offers and bonus information if you have given consent.

3.4 Responsible Gaming

User gaming behaviour is analysed to identify potentially problematic patterns and, where necessary, supportive action is taken. Our Responsible Gaming guidelines contain detailed information on this.

dhoni88 takes industry-standard technical and administrative measures to protect user data. The security of your information is our highest priority.

4.1 Technical Security Measures

• SSL/TLS Encryption: All connections to the website and app are secured with 256-bit SSL encryption.
• Data Encryption: Sensitive stored data is encoded using advanced encryption algorithms.
• Firewall and Anti-DDoS: Multiple layers of protection are in place at the server level.
• Regular Security Audits: Periodic audits are conducted to identify system vulnerabilities.

4.2 Administrative Security

• Only authorised staff can access the information they need.
• All staff receive data protection training.
• All data access activity is logged and reviewed periodically.

dhoni88 never sells your personal information or transfers it to other companies for commercial purposes. However, information may be shared with third parties in the following limited situations:

5.1 Service Partners

Operational data may be shared with trusted partner organisations for payment processing (such as bKash, Nagad, Rocket, Upay, and associated banks), identity verification, and technical infrastructure management. These partners are bound by agreement with dhoni88 and are also obliged to maintain confidentiality.

5.2 Legal Obligations

Information may be provided in response to a court order, a lawful request from a law enforcement agency, or other legal obligations. In such cases, only the minimum information legally required is provided.

5.3 Corporate Changes

In the event of a business merger or acquisition, user data may be transferred to the new entity. You will be informed as early as possible in such a situation.

The dhoni88 website and app use cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve the service on subsequent visits.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security. Blocking these will prevent the service from working correctly.
• Functional Cookies: Used to remember your preferences (such as language and theme).
• Analytics Cookies: Collect anonymous statistics to understand which pages are used most.
• Advertising Cookies: For showing relevant offers based on your preferences (only with your consent).

6.2 Cookie Controls

You can disable or delete cookies at any time through your browser settings. However, disabling essential cookies may limit some functionality of the website.

Every registered user of dhoni88 holds the following rights regarding their own information:

7.1 Right to Access Data

You may request a copy of all information we hold about you. Contact support for this and the information will be provided after identity verification.

7.2 Right to Correct Data

If your profile contains incorrect or outdated information, you may request a correction. Many details can be updated directly from account settings.

7.3 Right to Delete Data

In certain circumstances you may request that your data be deleted. However, information required for legal reasons or to resolve an ongoing dispute may not be deletable before a set period.

7.4 Right to Object to Processing

You may withdraw your consent to marketing communications at any time. To do so, update your account settings or notify support.

All services on dhoni88 are for persons aged 21 and above only. Information from minors (under 21) is not knowingly collected.

An age verification process is in place at registration. If a user's age is subsequently found to be under 21 upon verification, that account will be closed immediately and the associated data will be securely deleted.

If you believe a minor is using our platform, please notify support immediately.

dhoni88 does not retain user data longer than necessary. The following periods generally apply:

9.1 Active Accounts

All information necessary to provide the service is retained for as long as the account remains active.

9.2 Closed or Inactive Accounts

After an account is closed, selected data may be retained for a specified period for legal obligations, dispute resolution, or fraud investigation. Once that period ends, the data is securely deleted.

9.3 Transaction Data

Financial transaction records are retained for a specific period in accordance with legal requirements and are managed in compliance with applicable Bangladeshi law.

dhoni88 reserves the right to update this privacy policy as needed. If any significant changes are made, you will be informed in the following ways:

• A prominently visible notice on the website.
• Advance notice sent to your registered email address.
• Pop-up notifications at login (where applicable).

Continued use of the platform after changes take effect will indicate that you have accepted the updated policy. You are advised to review this page regularly.

If you have any questions, requests, or concerns about this privacy policy, please contact the dhoni88 support team. Our support team is available 24/7 in both Bengali and English.