FAQ
All your questions about dhoni88 answered in one place
From making deposits and getting support to identity verification and live casino games — detailed answers to the questions you have about dhoni88 are compiled on this page. If you cannot find your question, contact us directly via live chat.
Table of Contents
Deposits and Payments
Deposit Questions
Frequently asked questions about depositing money to your dhoni88 account, minimum amounts and possible issues are compiled here. Log in to dhoni88 to access the deposit option.
After logging in to dhoni88, go to the deposit menu and select Nagad. Send money to the designated number using Nagad Send Money, then enter the transaction ID in the form to confirm. The minimum deposit amount is ৳300. Your balance is usually credited within a few minutes.
dhoni88 itself does not charge any deposit fee. bKash's own Send Money charge may apply — that is determined by bKash's own rules. When making a deposit, double-check that you have sent to the correct number and in the correct amount, as recovering money sent to the wrong number can be complicated.
The minimum deposit on dhoni88 for any payment method is ৳300. This single limit applies to all types of games — slots, live casino, sports betting — with no difference between methods. On your first deposit you have the opportunity to receive a 150% bonus, up to ৳8,000.
The deposit methods currently available at dhoni88 are: bKash, Nagad, Rocket, Upay and bank transfer (major Bangladeshi banks including Dutch-Bangla Bank, Islami Bank and BRAC Bank). The minimum deposit amount is the same for every method — ৳300. Cryptocurrency and other methods are not supported at this time.
First wait a little while, as there may be a slight delay during busy periods. If it is still not resolved, collect your transaction ID, the amount sent and the time, then contact dhoni88's live chat. The support team is active 24 hours a day, 7 days a week and can usually resolve issues quickly.
Yes, both Rocket and Upay are accepted deposit methods at dhoni88. The minimum deposit limit for both mobile banking services is also ৳300. When depositing from any mobile banking service, it is advisable to verify the account number and amount carefully before sending.
Customer Service
Support Questions
Frequently asked questions about how to contact dhoni88's support team, hours of availability and how to get help as quickly as possible are answered here.
dhoni88 has two support channels: live chat and email. Live chat is the fastest — you can speak directly from any page on the site. For email, write out your issue in detail and the team will review and respond. Both channels support Bengali and English.
Yes, dhoni88's live chat support is active 7 days a week, 24 hours a day. There is no difference at night, early morning, on public holidays or festival days — whenever you have a problem, the team is ready to help. Use live chat for urgent betting questions during BPL or T20 matches as well.
Yes. dhoni88's support team can assist in Bengali and English. Writing in Bengali is most convenient for Bangladeshi players, so asking questions in Bengali via live chat or email will receive full assistance.
To resolve issues quickly, have the following information on hand before contacting support: your registered username or mobile number, the time and date of the issue, the transaction ID if there is one, and a screenshot if you have one. This helps the support team understand the problem and resolve it faster.
dhoni88's email support address is available on the About Us page and in the contact section of the site. Write a clear description of your problem in the email and attach any relevant screenshots or information. For complex issues email is more effective, as it gives you space to explain in detail.
Security and Verification
Identity Verification (KYC)
dhoni88 may require identity verification to keep your account secure and to process withdrawals smoothly. Learn more about the KYC process. This verification is also an important part of responsible gaming.
dhoni88 may request identity verification before your first withdrawal or when unusual account activity is detected. KYC may also apply when you wish to withdraw above a certain amount. This is a normal and necessary process to protect your account and prevent money laundering.
For identity verification at dhoni88, a National ID card (NID) is generally accepted. A passport or driving licence may also be used. The photo of the document must be clear and legible. Partial or blurry photos are not accepted, so submit a clear photo taken in good lighting.
If verification is rejected, first read the reason — it is usually because the photo is blurry, the document is expired, or the name did not match. Fix the issue and resubmit. If it is still not resolved, contact dhoni88's support team and explain the rejection — they will help you with the next steps.
Yes, the name registered on your dhoni88 account must match the name on your mobile banking account (bKash/Nagad/Rocket/Upay) or bank account. If the names do not match, your withdrawal may be held or KYC may fail. It is therefore important to enter your correct name as it appears on your NID when registering.
In some cases small withdrawals may be processed without verification, but if dhoni88 requests verification and it is not completed, the withdrawal will be held. For a smooth experience it is better to complete identity verification in advance, especially if you plan to withdraw a large amount.
Live Games
Live Casino Questions
Players most often have questions about live dealer games — baccarat, Teen Patti, Andar Bahar and roulette. Answers to those questions are provided in this section. Visit the dhoni88 Casino page to see the full game list.
Teen Patti is known as three-card — each player receives three cards and the best card combination wins. In Andar Bahar, a joker card is placed and you bet on whether the matching card will fall on the "Andar" (left) or "Bahar" (right) side. At dhoni88 you can play these games live with dealers from studios like JILI and Evolution.
dhoni88's live casino tables offer a range of bet sizes — from low stakes up to high-limit tables. Players with a smaller budget can sit at lower-limit tables and experienced players can sit at higher-limit tables. The limits are shown on each table before you join, so you can check the bet sizes before sitting down.
Baccarat is actually quite simple — you just place a bet on either "Player", "Banker" or "Tie". The hand whose total points is closest to 9 wins. At dhoni88, Bangladeshi players can start at low-limit baccarat tables from Pragmatic Play Live and Evolution and learn the strategy gradually.
Yes, dhoni88's live casino games are video-streamed in real time from professional studios. Trained dealers from reputable providers such as Evolution, Ezugi and SA Gaming run the games live in front of cameras. The games also run smoothly on smartphones and tablets with a good internet connection.
Yes. dhoni88's live casino works well on both mobile browsers and the app. The app is available on both Android and iOS and can be obtained through the official channel. Make sure you have a good mobile data or Wi-Fi connection to keep the video stream running smoothly.
The minimum withdrawal at dhoni88 is ৳800 and the standard processing time is 5 to 30 minutes. If KYC verification is complete and there is no name mismatch, you can receive funds quickly via bKash, Nagad, Rocket, Upay or bank transfer. Please read the full withdrawal terms on the Terms and Conditions page.
Still have questions?
If you don't find your answer on this FAQ page, dhoni88's support team is ready to help you directly. Ask your question in Bengali via live chat or email — the team is active 24 hours a day, 7 days a week.
Live Chat
Contact us instantly from any page on the site. The fastest way to get a resolution.
Email Support
For complex issues, write to us in detail by email. You'll find the address on the About Us page.